Stop Losing Admissions Calls After Hours
Beacon Admit answers every call 24/7, screens callers, and warm-transfers qualified leads to your team.
HIPAA-conscious · BAA available · Human escalation for crisis
Active call — 1:42 elapsed
Caller connected, intake in progress
Caller Intent
Needs detox tonight
Insurance
PPO collected
Facility Fit
Good fit
Urgency
Same-day
Next Step
Warm transfer to admissions
Every Missed Call Is a Patient Lost
Admissions inquiries in behavioral health are highly time-sensitive. A delayed response doesn't just lose a lead — it can mean a patient in crisis never gets the help they need.
42%
Never Call Back
42% of callers who don't reach a provider on the first attempt never call back — to anyone.
390%
Conversion Drop
Follow-up delays beyond 15 minutes reduce patient intake conversion rates by up to 390%.
40%
Staff Time Wasted
Admissions teams spend up to 40% of their shifts screening unqualified or mismatched inquiries.
70%
After-Hours Outreach
Over 70% of mental health crises and outreach attempts occur outside standard 9-to-5 hours.
Sources: Mental Health America (2025) · InsideSales.com Lead Response Study · BH Ops Audit (2026) · SAMHSA National Survey
From First Call to Admissions in Minutes
Three simple steps to turn every after-hours call into an admissions opportunity.
Connect Your Number
Forward after-hours calls to your AI agent. Setup takes 5 minutes.
AI Screens Callers
The agent collects intake details, verifies insurance, and assesses urgency.
Warm Transfer to Your Team
Qualified leads are transferred live or sent as structured summaries.
A 24/7 Admissions Front Door
An AI admissions coordinator trained on your facility's programs, insurance, and escalation rules — always on, always ready.
24/7 Call Answering
Never miss a call, day or night.
Structured Intake
Capture every critical detail.
Instant Alerts
Notify your team in real-time.
Human Handoff
Warm transfer when it matters.
Call Summaries
Structured data for your team.
Follow-Up
Automated outreach for callbacks.
100%
Capture Rate
<0.2s
Response
99.9%
Routing
24/7
Coverage
Who It's For
Built for Behavioral Health Providers
Adapting to your workflow, not the other way around.
Detox Centers
Capture time-sensitive detox inquiries 24/7 when every minute counts.
Residential Treatment
Never miss a bed inquiry after hours, weekends, or during peak referral periods.
PHP / IOP Programs
Handle structured program inquiries with intake forms tailored to your levels of care.
Mental Health Facilities
Empathetic, first-contact conversations for callers in distress or crisis.
Dual Diagnosis Programs
Screen for co-occurring conditions and route to the right clinical pathway.
Small & Mid-Size Operators
Enterprise-grade admissions coverage without building a full call center.
Meet Your AI Admissions Team
Select an agent profile below to preview capabilities and launch a live demo call.
After Hours Intake Specialist
Extended coverage & weekend support
Handles urgent after-hours calls with empathy and speed. Collects caller details, assesses urgency, and schedules next steps with your team.
Sample Greeting
"Hi, this is Beacon Admit. I understand you're reaching out outside regular hours. I can help gather the details and ensure this gets to the right team. Can you tell me a bit about what's needed?"
See How Much Revenue You're Losing
Adjust the inputs to match your facility. The results update in real-time.
Your Facility Data
Adjust to match your situation
Calls that go to voicemail or get missed after hours
Percentage of callers who qualify for your program
Qualified inquiries that convert to admissions
Revenue per patient admission (including length of stay)
Monthly Revenue You Could Recover
$45K
$540,000/year
Qualified Leads
15/mo
Potential Admissions
3/mo
Monthly ROI
After $1,499/mo Growth plan
2902%
Stop leaving $45,000 on the table every month.
Book a Demo — Recover This Revenue* Based on industry averages from SAMHSA, InsideSales.com, and BH Ops Audit. Actual results vary.
HIPAA-Conscious by Design
Enterprise-grade security and compliance infrastructure built for healthcare organizations handling protected health information.
HIPAA Compliance
Encrypted in transit and at rest. BAAs available for all plans.
Data Security
End-to-end encryption, role-based access, continuous monitoring.
Audit Trail
Every interaction logged. Full compliance documentation.
SOC 2 Type II · HIPAA · BAA Available · 256-bit Encryption
Your Concerns, Addressed
We Understand the Hesitation
Real answers to the concerns we hear most from behavioral health leaders.
“What if the AI says the wrong thing to someone in crisis?”
Beacon Admit includes configurable crisis escalation scripts. When crisis language is detected, the agent immediately routes to your on-call team or provides emergency contact information.
“Our staff will think they're being replaced.”
Beacon Admit handles the intake and qualification work that burns out your team — especially after hours. Your admissions staff stays in control of every admission decision.
“Our state has specific consent and recording laws.”
Call recording and consent language are fully configurable by state and facility policy. You control the exact disclosure language.
“I don't trust AI to handle sensitive callers.”
The agent is trained on empathetic, structured conversations for behavioral health callers. It identifies itself as AI, never provides clinical advice, and escalates to human staff.
Trusted by Treatment Centers
What Our Clients Say
“Beacon Admit captured 3 after-hours admissions in our first week. That alone paid for 6 months of the service.”
Dr. Sarah Chen
Clinical Director, Pacific Recovery Center
“Our admissions team was drowning in unqualified calls. Now they only talk to screened, qualified leads. Game changer.”
Marcus Williams
Admissions Manager, Hope Valley Treatment
“We went from missing 40% of after-hours calls to catching every single one. The ROI was immediate.”
Jennifer Adams
CEO, Serenity Behavioral Health
Testimonials from early adopters. Results vary by facility.
Frequently Asked Questions
Answers to common questions about how Beacon Admit works with your admissions team.
No. Beacon Admit supports your admissions team. It answers calls, collects information, summarizes inquiries, and routes opportunities. Your team remains responsible for clinical review, admissions decisions, and final placement.
Beacon Admit can be configured with escalation rules, crisis language, and emergency instructions. It should not replace emergency services, licensed clinical staff, or crisis intervention protocols.
It can collect insurance information and route it for verification. Depending on your setup, it may also integrate with your existing VOB workflow or CRM.
Yes. You can use it after hours, during overflow, on weekends, or as a full-time admissions front door.
Yes. The agent can be customized around your program, accepted insurance, locations, services, admissions criteria, tone, and escalation rules.
Beacon Admit is designed for HIPAA-conscious admissions workflows, and a BAA can be made available where applicable. Final compliance depends on your implementation, data flows, vendors, internal policies, and use case.
Detox, residential treatment, mental health residential, PHP, IOP, outpatient programs, dual diagnosis programs, and smaller behavioral health operators that need better admissions coverage.
Most programs can start with a focused admissions workflow first, then expand into SMS follow-up, CRM routing, insurance workflows, and reporting.
Request a Demo for Your Facility
See how Beacon Admit fits your program. Tell us about your facility and we'll walk you through a personalized demo.
No spam. We'll only reach out to schedule your demo.
Ready to Recover More Admissions Calls?
See how Beacon Admit answers every call, captures inquiry details, and routes qualified opportunities to your team in real time.
Built for small and mid-sized behavioral health programs that need 24/7 admissions coverage without building a full call center.